User Agreement

Agreement for Using the Palert Service

1. Terms and definitions

1.1. Operator - Palert, the entity providing access to the Service.

1.2. Service - the Palert web app and other digital products for price monitoring and related features.

1.3. User - an individual or legal entity using the Service.

1.4. Account - the set of User data required to access the Service.

1.5. User Content - any data, materials, and information uploaded or created by the User in the Service.

1.6. Subscription - recurring paid access to advanced features of the Service (if applicable).

2. General terms and acceptance

2.1. This Agreement governs the use of the Service. By using the Service, the User accepts the terms of this Agreement.

2.2. The User confirms they have the required legal capacity. The Service is not intended for users under 13, and for users in the EEA/UK under 16, unless allowed by law.

2.3. The Privacy Policy is an integral part of this Agreement.

2.4. Additional terms may apply to certain features; in case of conflict, the specific terms prevail.

3. Registration and account

3.1. Access to the Service may require registration and providing accurate information.

3.2. The User agrees to keep information up to date and protect their account credentials.

3.3. The User must promptly notify the Operator about suspected unauthorized access to the account.

4. License and acceptable use

4.1. The Operator grants the User a limited, non-exclusive, non-transferable, and revocable license to use the Service within its functionality.

4.2. The User agrees to use the Service in accordance with applicable law and this Agreement.

4.3. The User must not:

  • violate applicable law or third-party rights;
  • attempt to gain unauthorized access to accounts, data, or systems;
  • bypass technical limits, interfere with the Service, or distribute malware;
  • copy, decompile, modify, or create derivative works based on the Service without permission;
  • use the Service for spam or unauthorized advertising.

5. Data and communications

5.1. Personal data is processed in accordance with the Privacy Policy.

5.2. The User grants the Operator a limited right to store, process, and display User Content for the operation of the Service.

5.3. The Operator may send service notifications. Marketing messages are sent with consent and can be disabled.

6. Paid services, subscriptions, and payments (if applicable)

6.1. Certain features may be paid. Prices, currency, taxes, and billing periods are shown in the interface or in a separate offer.

6.2. Payments may be processed by third-party payment providers; the Operator may not receive full payment details.

6.3. Subscriptions may automatically renew unless the User cancels before the end of the current period.

6.4. Refund and cancellation terms depend on the selected plan and applicable law.

6.5. The Operator may change prices with prior notice.

7. Intellectual property

7.1. All rights to the Service, software, interfaces, and trademarks belong to the Operator or its licensors.

7.2. The User retains rights to their Content but grants the Operator a non-exclusive license to use it for operating the Service.

8. Suspension and termination

8.1. The Operator may suspend or terminate access for breach of this Agreement, security threats, legal requirements, or suspicious activity.

8.2. The User may stop using the Service at any time.

8.3. Upon termination, the license ends; certain data may be retained as required by law.

9. Disclaimer and limitation of liability

9.1. The Service is provided "as is" and "as available". The Operator does not guarantee uninterrupted or error-free operation.

9.2. The Operator is not liable for indirect, incidental, special, or punitive damages, lost profits, or data loss to the fullest extent permitted by law.

9.3. The Operator's total liability is limited to the amount paid by the User for the Service in the last 12 months (if applicable), to the maximum extent permitted by law.

9.4. The Operator is not responsible for failure to perform due to force majeure.

10. Governing law and disputes

10.1. This Agreement is governed by the law of the Operator's country of registration unless mandatory laws of the User's country apply.

10.2. The parties will try to resolve disputes by negotiation; claims should be sent to the Operator's contacts.

10.3. If unresolved, the dispute will be heard in the court at the Operator's place of registration, unless otherwise required by law.

11. Changes to the agreement

11.1. The Operator may update this Agreement. Material changes will be posted on the site or sent by email at least 10 calendar days before they take effect, if required by law.

11.2. Continued use of the Service means acceptance of the updated Agreement.

12. Contact

12.1. Questions about this Agreement can be sent to policy@palert.io.